A jungle book on Truong Son Mountain Range

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Readers, especially children, can now go on a journey through one of the wildest and most biodiverse parts of the world – a range of rugged mountains bordering Laos and Viet Nam, the Truong Son Mountain Range.

A bilingual book, Wonders of the Annamites, was launched yesterday in Hanoi by Nha Nam Culture and Communications Company.

The story follows a local father, daughter and son on a trek to visit their grandmother in this ancient, almost mystical, mountain landscape.

They journey along rivers and through groves of bamboo, past rocky cliffs and into steamy tropical forests – and discover a wondrous world of wildlife along the way.

Children will learn about the rare and recently discovered animal species exclusive to the Annamites such as the Sao La, White-Cheeked Gibbon, Crested Argus, Red-Shanked Douc and other incredible species.

The book comes out from a long-time research project by Laos-based Camille Coudrat, director of a non-profit conservation project called Project Anoulak.

She has teamed up with Eric Losh, an art director and illustrator from New York, to offer colourful illustrations depicting twelve different habitats and 60 species.

“The Annamite Mountains of Laos and Viet Nam (Truong Son Mountain Range) are home to an abundance of rare wildlife, and now you can explore the mountain range’s natural wonders from your own home,” said Coudrat.

Educational project

An Indochinese Tiger (Panthera tigris corbetti) strolls through a bamboo forest past a hidden Annamite Striped Rabbit (Nesolagus timminsi) and its babies. Illustration courtesy of Eric Losh.

“For a few years I had in mind a children’s book that would feature key species on the Annamite Mountains,” said Coudrat.

“This would not only be used at the site where Project Anoulak is working, but all across the region …and beyond. It could also be used in the West to raise awareness of the international community about this very special mountain range and its very special species.”

Coudrat said she first became aware of Losh’s art through the Holiday cards that he illustrated for the Saola Working Group (of which she is a member).

“They led me to discover more of his artwork, including a beautiful children’s book he did in 2013 about primates in Uganda called The Chorus of Kibale. It was clear that he would be a perfect fit for our project.”

Their collaboration began via a Skype call between the US and Laos.

All the species mentioned in the book are imperiled by habitat loss and rampant poaching, Losh said.

“The situation is grim, and unfortunately, most people outside of conservation circles don’t even know that the region exists.”

He said he hopes that with the distribution of this book, he and Project Anoulak can raise awareness of local and international communities and also funding for the conservation of the Annamites.

“The Annamite Mountains ecosystem teems with biodiverse wildlife, but humans have also been an important part of the landscape for generations. So we would be remiss to not include them in the portrayal of life in the mountains.”

Losh said this was why they decided to use a family’s journey as a narrative to open and close the story, to give the book some context of the people who live there, and make it relate to their daily lives.

Coudrat came up with a list of the key species she wanted to be illustrated in the book, specifically ones that are endemic, rare, beautiful, iconic, evolutionarily distinct, little known, and highly threatened in the region (and beyond).

Losh spent a lot of time looking through tons of pictures from the field and from camera-traps pre-selected by Coudrat to get a better idea of the details of not just the animals, but everything from orchids to ferns to tree barks.

The family encounters the rarest animal in the Annamites: the saola (Pseudoryx nghetinhensis). Illustration courtesy of Eric Losh.

Many of the illustrations in the book were directly inspired by certain locations in the photos.

“Despite the fact that it remains an illustrated children’s book, it was very important for it to be as ecologically accurate as possible, including the representation of certain behaviours of the different species,” he said.

There is a section at the end of the book that provides additional facts and details about all of the wildlife featured throughout.

The authors sought advice, suggestions, and comments from wildlife experts and colleagues working in the region to compile it.

The book will be produced in four language editions as physical and/or e-books in English, English/French, English/Lao, and English/Vietnamese.

Source: VNS

HCM City to host Food Fest 2017

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The 2nd Food Fest 2017 is set to transpire on December 8-10 in Ho Chi Minh City where guests can indulge their palates with as many as 1,500 types of food and drinks prepared by leading cuisine experts.

Festival goers will have a chance to get free food at 10-10:30am, and 4- 4:30 pm, join cooking classes run by well-known local and international chefs staring from 4pm, and enjoy a music programme at 8 pm.

Gourmands can also tempt their taste buds at Food Studio at 5 p.m.

The first event of its kind was held at the Royal City Mall in Hanoi in April this year, offering an opportunity to guests to savour 1,000 Vietnamese and foreign delicacies, and diverse beverages from almost 300 domestic and foreign brands.

Source: VOV

Solar power to light up Tuy Hoa walking street

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The central province of Phu Yen has launched the first public solar power project in the provincial capital city of Tuy Hoa after six months of construction.

The province said the project, which will provide lighting for the city’s Walking Street, marks the first step of promoting a series of renewable energy projects in the near future.

The solar power system, which generates energy from 78 solar panels on the rooftops of two public rest-stops on downtown’s Doc Lap, will supply 81.12 Kwh (kilowatts per hour) in ‘green’ power each day, saving 65 million VND (nearly 3,000 USD) annually and reducing carbon emissions by 20 tonnes.

According to the province, the ‘green’ power system will light up the coastal pedestrian street at night for tourists and locals.

Phu Yen is regarded central Vietnam’s second-strongest province in developing public solar power projects, after Da Nang.

In September, the province began piloting a solar-powered watering system for a 10ha sugarcane farm in Son Hoa district.

The latest report from the provincial Department of Industry and Trade notes that 16 investors have been seeking investment in solar, wind and gas-driven power projects in the province.

Last month, the province officially launched the first stage of the 30MW (Megawatts) biomass power plant.
Phu Yen province also plans to operate a solar-powered automatic watering system at a 6ha public park in Tuy Hoa city.

Source: VNA

Vietnam’s retail market: convenience stores mushroom

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Vietnam is witnessing the strong expansion of small supermarket and convenience store chains applying high-tech solutions in sales, storage and customer management.

Vietnam is listed among the 30 most attractive retail markets and has returned to the sixth position in GRDI (global retail development index) as announced by AT Kearney.

There are 800 supermarkets, 150 shopping malls, nearly 9,000 traditional markets and 2.2 million retail households throughout the country.

According to A.T. Kearney, small supermarket and convenience stores are the fastest growing segment in the retail market.

To date, FamilyMart chain has 100 stores and it plans to have 800 by 2020. 7-Eleven plans to open 100 shops within three years and 1,000 within 10 years. Meanwhile, Vinmart+ hopes to raise the number of shops from 1,000 in 2016 to 2,500 by the end of 2017.

A survey by Kantar Worldpanel found that one-third of Vietnamese households bought things at small supermarkets and convenience stores at least once and 10 times a year on average.

Nielsen reported that the growth rate of the modern retail channel was 7.7 percent in the months from April 2016 to March 2017, higher than the 6.1 percent of the traditional retail channel.

Meanwhile, a report from the Ministry of Industry and Trade (MOIT) shows that the modern retail growth has slowed down, now accounting for 25 percent of total retail revenue. High retail premises rent, higher retail prices and the Vietnamese habit of going to traditional markets are the major reasons for the slower growth.

The Leader quoted Nguyen Huy Hoang from Kantar Worldpanel as saying that the market share of FCMG at convenience stores has increased from 2-3 percent in 2015 to 4 percent.

Hoang predicted that the figure would continue to increase and reach 8-10 percent by 2022.

The expert noted that convenience stores with the area of 200 square meters which sell FCMG and food is the choice of many retailers because it doesn’t need large retail premises, while it can satisfy demand from busy urban consumers.

“Convenience stores have been expanding. They appear in residential quarters, jostle among supermarkets, hypermarkets and street front shops,” he commented.

A report of the HCMC Industry & Trade Department showed that by the end of September, the city had 1,079 convenience stores, including stores specializing in food and FCMG. The average growth rate of convenience stores was 15 percent in 2014-2016.

According to Do Quoc Huy from Saigon Co-op, the retail chain has opened 177 food convenience stores bearing the brand Co.op Food, and 70 modern groceries called Co.op Smile.

By the end of February, Satrafoods had 100 food convenience stores, while the figure has risen to 150 in HCMC and 50 in Can Tho.

Source: Viet Nam Net

Bright outlook for VN-Index in December

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November’s uptrend in Viet Nam’s stock market could extend on the back of strong capital inflows from both domestic and foreign investors, analysts say.

The VN-Index of the HCM Stock Exchange rose 2.65 per cent last week, concluding Friday at 960.33 points, the highest since December 7, 2007.

Viet Nam’s key market index gained nearly 13.5 per cent in the past one month and has climbed 44.5 per cent since the beginning of this year.

In north, the HNX-Index rose 4.2 per cent last week, closing Friday at 115.49 points. The northern market index has also expanded over 44 per cent this year.

The Ministry of Industry and Trade (MoIT)’s announcement on the long-awaited competitive share offering of Sai Gon Beer-Alcohol-Beverage Corporation, better known as Sabeco (SAB), and the Development Investment Construction Joint Stock Company (DIG) has spurred investors’ interest in the stock market.

SAB was also among the biggest gainers with a weekly gain of 3.5 per cent given that it is the most expensive stock in the market, at VND330,000 (US$14.47) per share.

MoIT has said that 343.6 million, equivalent to 53.59 per cent of Sabeco’s charter capital, will be offered at an initial selling price of VND320,000 a piece on December 18, as the State looks to reduce its holding from nearly 90 per cent to 36 per cent.

Meanwhile, DIG’s shares increased over 17 per cent last week, trading over VND20,000 a share, when the Ministry of Construction successfully offloaded its entire holding of nearly 50 per cent in the construction corporation.

The investor excitement has spread to other large caps and lifted their prices, including Vinamilk (VNM), up 5.9 per cent; Masan Group (MSN), up 6.5 per cent; and Ha Noi Beer Alcohol and Beverage JSC (BHN), up 7.9 per cent.

Banks were also on the winning side with most stocks gaining value. Sai Gon-Ha Noi Bank (SHB) and Asia Commercial Bank (ACB) on the Ha Noi Stock Exchange posted weekly rises of 13.3 per cent and 3.2 per cent, respectively.

The value of Military Bank (MBB), Sacombank (STB), VPBank (VPB), Vietinbank (CTG), Vietcombank (VCB) and BIDV (BID) shares on the HCM Stock Exchange increased by between 1-4.8 per cent.

Shares of the two biggest oil and gas companies, PV Gas (GAS) and Petrolimex (PLX), rallied 2 per cent and 8.3 per cent, respectively, thanks to positive developments in the global oil market.

“Cash inflows alternately running into different blue chips of different groups have backed up VN-Index, minimising the chance of tumbles,” said Tran Hai Yen, a stock analyst with Bao Viet Securities JSC.

In a note last week, Yen said money may keep pouring into large caps early this week and this will have positive influence on mid-cap and penny stocks, though this effect may be short-lived.

Thien Bui, senior analyst at Viet Dragon Securities JSC, agreed that strong capital inflows are supporting the market. Many large caps faced corrections but other shares have moved up and pulled the market.

“It implies that investors are very active in this period. However, there might be a risk, as we do not know whether the current capital is financed by (a lot of) margin lending or not. If it is, the capital will be very fragile in the context of a highly volatile VN-Index,” Bui wrote in a report.

Liquidity was high last week with an average of nearly 315 million shares worth VND7.3 trillion being traded in the two markets per session.

However, according to Duong Van Chung, head of MB Securities Co’s northern branch, the market this year has been very bullish, drawing not only big foreign capital but a great proportion of available money from residents into stocks.

“Thus, the market is longer dependent heavily on margin lending,” Chung was quoted as saying on tinnhanhchungkhoan.vn.

Foreign traders were net buyers of stocks worth nearly VND11.3 trillion ($495.6 million) in November, lifting the 11-month net buy value to VND25.7 trillion, the highest ever recorded, according to Bao Viet Securities.

The record was motivated by divestment in State-owned enterprises and the outlook for an upgrade of Viet Nam’s stock market. Strong buys by foreign investors are expected to continue provide momentum for the VN-Index rally

Source: VNS

Next-generation FDI: what’s the new strategy?

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The draft strategy on attracting FDI in 2018-2023 is being compiled by the Ministry of Planning and Investment (MPI) with support from the World Bank.

After 30 years of foreign investment, 24,000 projects with total investment capital of $313 billion have been implemented in Vietnam. FDI accounts for 25 percent of total investment capital and makes up 20 percent of GDP.

Vietnam, in an effort to attract FDI, has pursued an open policy, offering many incentives to investors.

Analysts say the policy has problems and is no longer suited to the new circumstances. Vietnam needs a new strategy for the next development period.

Most foreign investors told the World Bank that Vietnam has offered big investment incentives and has a cheap labor force.

However, after a six-month study, Wim Douw, a senior expert on investment, trade and competition from the World Bank, found that Vietnam’s advantage of a cheap labor force is disappearing.

In the context of global integration, Vietnam has to develop its economy on the basis of labor skills, technology and production chains.

Commenting about the current investment situation, David Brown, WB’s senior advisor on investment policy, said Vietnam relies on incentives to attract investors.

Brown suggested that Vietnam needs to change its policy on attracting FDI based on low labor costs and preferential treatment, while local authorities need to stop running a race of offering incentives to lure investors. State management agencies need to remove the barriers to businesses to join the market.

Nguyen Anh Tuan, former deputy director of FIA, also thinks that in the context of the fourth industrial revolution, Vietnam needs to have an FDI attraction policy which does not aim to get FDI at any cost.

Meanwhile, Truong Thi Chi Binh, director of SIDEC, stressed that the next-generation FDI policy needs to set up policies that encourage foreign investors to build production networks in Vietnam.

“Large multinational conglomerates such as Samsung and Intel have their factories in Vietnam, but the factories only do simple assembling,” Binh said.

“We need to think of solutions which can help retain them, encourage them to expand production chains in Vietnam and transfer technology,” she said.

Simon Bell from the World Bank noted that experts have emphasized the need to attract investment in projects which create high added value, but they do not show how to do it and which business fields should be the focus.

Experts believe Vietnam should focus on high-tech/ICT, processing and manufacturing, supporting industries, tourism, and high-tech agriculture.

Source: Viet Nam Net

Vietnam offers world’s most attractive office yields

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Vietnam offers the most attractive office yield in the world, according to the latest Savills’ World Office Yield Spectrum 2H 2017 report.

The report, which compared 54 major office markets across, Asia, Europe, the United States and Australia, confirmed that Hanoi and Ho Chi Minh City posted the highest yields at 8.65 and 7.86 percent.

Savills Vietnam’s Managing Director Neil MacGregor said that Vietnam’s office market had shown excellent performance, with occupancy rates exceeding 95 percent in central business districts in the two cities.

In contrast, Taipei and Hong Kong were placed at the bottom of the ranking with about 2 and 2.4 percent yields.
According to Savills, for three years running, optimism has dominated the Asian office sector as cheap money has continued to flood local markets and rents and capital values have continued to rise.

The increasing capital inflows have resulted in cap rate compression to decade lows but buoyant demand has led to more new prime office completions and vacancy rates are beginning to creep up.

Investors have generally adopted a positive outlook for local office markets, their confidence bolstered by strong economic growth expectations. The most active markets have been China, followed by Japan and Hong Kong.

However, limited stock for sale in prime areas has meant investors have increasingly turned their attention to development projects in secondary locations.

Source: VNA

Child abuse in Vietnam’s kindergartens continues to keep parents awake at night

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Lack of supervision, increased stress at work and low salaries have been blamed for recent shocking reports.

Three-year-old Ha Van Thang sat quietly in a shabby room while the popular Disney movie “Frozen” was playing on the television.

When the movie ended and the song “Let It Go” began, Thang looked around at his mother, and seemed to want to say something.

But he didn’t. He speaks very little, and almost never completes his sentences.

His mother wants to send him to a kindergarten so that he can develop the social skills needed to one day become a functioning adult. However, she has hesitated in recent months following a series of child abuse scandals at private kindergartens.

Late last month, Tuoi Tre (Youth) newspaper published a video showing shocking footage of infants being beaten in a private day care center.

The video shows the owner of the Ho Chi Minh City-based Mam Xanh (Green Buds) Daycare Center slapping a little boy repeatedly in the face to force him to say hello to her, and hitting a small girl on the head with a big plastic can because she had crawled out of her place.

She and two babysitters can be seen slapping, kicking and punching the children, caning the soles of their feet and shoving their heads against a wall.

They beat the children with anything close to hand: a slipper, a comb, a broom, a spoon, a pan lid and even a knife. One of the women is seen swinging a knife at the children to browbeat them into eating, and tapping it on one of their heads.

“This is terrifying,” Thang’s mother said, sharing the video on her Facebook page to inform more people of the problem. “I’m worried about sending my son to kindergarten. I’m not sure he’ll be safe there.”

The incident is not the first in Vietnam, but one of a growing number of cases to hit the country’s booming preschool education industry. This spate of scandals was serious enough for President Tran Dai Quang to in late November call for swift action to put an end to the problem.

Earlier this year, a private nursery school in Hanoi fired two teachers after an online video showed them hitting children in the head with various objects, including a slipper.

The two-minute video showed the teachers screaming at the children to stop crying, and one was seen kneeing a child in the stomach.

Footage from an online video shows two teachers hitting their students at a nursery in Hanoi.

Many Vietnamese parents now say they are worried about potential lapses in supervision at private preschools.

Le Hong Van, the mother of a 4-year-old girl in Hanoi, said child abuse has become alarming because it’s getting more and more common.

According to government data, more than 2,000 children in Vietnam suffer serious abuse that requires special help and intervention every year.

“Parents are feeling they have no sense of security anymore. It can happen to their children,” Van said. “Many of my friends have been asking their children if they’ve ever been beaten at nursery school.”

Stressful job

Most cases of child abuse are reported at private nursery schools due to insufficient supervision.

In Vietnam, children often attend kindergarten for three years before starting school at six. But the demand for nursery schools far outstrips supply, so private businesses have stepped in to take advantage of the market.

In Ho Chi Minh City, nearly 52 percent of preschoolers attended private day care centers in the 2015-2016 school year. The percentage slightly increased to nearly 53 percent in 2016-2017, according to the city’s Department of Education and Training.

“Insufficient government supervision of private kindergartens has contributed to the problem,” Nguyen Tung Lam, chairman of the Hanoi Association of Education Psychology, said. “Many of them hire unqualified teachers to cut costs. This has worsened the problem.”

Low incomes are another reason. A kindergarten teacher who has worked in the sector for 1-5 years earns VND2.5-8 million ($113.6-363) per month, while those who have worked for 10-15 years can earn VND5-11 million. (Vietnam’s average annual income was around $2,200 last year.)

Due to the low income, many people don’t want to work in the sector, and Vietnam now faces a dearth of over 32,000 preschool teachers, according to the Ministry of Education and Training.

Nguyen Thanh Loan, a teacher at a public kindergarten in Hanoi’s Hai Ba Trung District, said every kindergarten class of 50 children has 2-3 teachers who have to do everything from feeding children and coaxing them to sleep, to teaching them and cleaning the classrooms.

“It can be tiring caring for just one or two preschool children, while we have to deal with 50 children every day. The stress is unavoidable,” she said. “Parents should sympathize with us.”

Nguyen Ngoc Quynh Dao, head of the Preschool Department at Saigon University, said some teachers can experience psychological problems due to long term stress, which is another cause of child abuse.

To minimize child abuse, the government is looking at ways to increase wages for kindergarten teachers, and improve resources and standards in nursery schools.

Experts say in the short term, more surveillance in kindergartens, especially private centers, is needed.

But Thang’s mother isn’t convinced.

“The authorities keep saying they will step in to address these issues, but these scandals are happening over and over again in Vietnam,” she said. “I still don’t have a solution for my son.”

Source: Ngan Anh

Da Lat neighbor offers free factory visits to tourists during flower festival

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Free factory visits that offer an insight into how tea and silk are produced in Vietnam’s Central Highlands will be available as part of the 2017 Da Lat Flower Festival.

Running from December 23 to 27, the event is Vietnam’s biggest flower festival, attracting hundreds of thousands of visitors to Da Lat City in the Central Highlands province of Lam Dong.

This year, the festival includes a cultural week featuring the craft of making tea and silk by Vietnamese highlanders that will be held in Da Lat’s neighbor, Bao Loc City.

Tourists who are in Bao Loc during the flower festival can register with organizers to be taken on a complimentary trip to one of the major tea and silk factories in the city.

The experience will include witnessing the entire process of producing a finished product and learning about what makes Lam Dong silk and tea unique.

The year 2017 marks the seventh edition of the biennial flower festival, which is themed ‘Da Lat Flowers – The Crystallization of Earth’s Marvels.’

Fifteen main events and 14 complimentary programs will be organized over the five-day period, including a wine festival, flower displays, and a greens market.

The opening ceremony will be held at 8:00 pm on December 23 at Da Lat’s lakeside Lam Vien Square.

Source: Tuoi Tre News

​Ho Chi Minh City plans on special zones for street food vendors

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Ho Chi Minh City authorities are planning to establish separate areas for street food vendors along some 159 routes following the successful operation of its ‘food streets’ in the past months.

Leaders of district-level administrations across the southern hub have proposed reserving specific zones for local street food sellers.

Surveys are being carried out on 159 streets in the city to prepare for the potential establishment of such food hubs.

The proposal is aimed at providing a legitimate place for vendors and ensuring order along city sidewalks.

It follows the opening of the first ‘food streets’ on Nguyen Van Chiem Street and at Bach Tung Diep Park in District 1.

The Nguyen Van Chiem ‘food street’ was opened on August 28. A total of 40 businesses take turns to operate on two shifts: between 6:00 am and 9:00 am in the morning, and 11:00 am to 1:00 pm in the afternoon.

The second food hub was introduced at Bach Tung Diep Park in early October. It is home to up to 30 catering businesses run by former street vendors, who also take turns to occupy the stalls on two shifts: from 6:00 am and 9:00 am, and from 11:00 am to 2:00 pm.

L., a vendor on Nguyen Van Chiem Street, said the new venue has helped her sell more food compared to when she was operating along local sidewalks.

Officials at seven out of 10 wards in District 1 have already submitted their proposals on similar models.

In Binh Thanh District, an examination is being carried out to prepare for the trial of a food hub on the promenade of Dien Bien Phu Street, in front of HUTECH University.

About 20 stalls will be established for local residents to sell their dishes, said Duong Hong Thang, vice-chairman of the Binh Thanh People’s Committee.

More ‘food streets’ will be opened in the neighborhood following the test run, Thang added.

According to Tran Thanh Binh, vice-chairman of the People’s Committee in District 3, the administration is mulling over several food corners at the Turtle Lake and nearby streets, namely Vo Van Tan, Tran Cao Van, and Pham Ngoc Thach.

The plan is to provide favorable conditions for street vendors to earn a living, Binh elaborated.

Careful consideration

The city’s Urban Traffic Management Zone No. 3 has recently suggested the establishment of a food hub at Gia Dinh Park, Go Vap District.

According to Deputy Chairman Nguyen Huu Nghia, authorities are weighing whether the size of the park is sufficient given the large number of vendors in the district.

 

If there is not enough space, the plan will go sideways, resulting in more regular occupation of sidewalks and roadways, Nghia explained.

The Urban Traffic Management Zone No. 3 is expected to pool statistics from the operation of the Nguyen Van Chiem ‘food street’ before coordinating with the Go Vap administration to realize the scheme.

It is necessary to open more food centers to provide business opportunities for poorer residents, Nguyen Van Dung, deputy head of the Urban Traffic Management Zone No. 1 said, adding that order, hygiene, and esthetics should be taken into account.

Dung listed some potential streets for the plan, including Pham Ngu Lao in District 1 and Nguyen Trai in District 5.

“This is an effective measure to ensure livelihoods for citizens and preserve urban and traffic order,” said Vu Viet Ha, deputy chief inspector of the municipal Department of Transport.

Source: Tuoi Tre News

Shipping falls behind booming online shopping in Vietnam

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While online shopping platforms extend themselves to ensure they have adequate infrastructure to meet rising demand by Vietnamese consumers, they are still failing to satisfy when it comes to shipping, which is mostly done by third parties.

More and more Vietnamese consumers are turning to e-commerce instead of jostling with crowds during shopping events like Black Friday.

In previous years, online shopping websites became overloaded with orders, many of whom eventually failed to receive their purchased goods.

This year, such technical problems were widely resolved and most online platforms have run smoothly, especially during the Black Friday season from November 24 to 26.

However, customers have still filed complaints with e-commerce sites after their goods were delivered much later than scheduled.

In some cases, deliveries were not made until two weeks after the time of purchase.

Late delivery

Luu Huynh, who works for a food company in Ho Chi Minh City, bought a Wi-Fi modem on Lazada in November and was told that delivery would take five to seven days.

However, after two weeks of waiting, Huynh contacted the Lazada hotline and received an auto-reply that told him to “go to the website and check the order status.”

The problem is, Huynh said, that the order status simply stated that his purchase had been transferred to a third-party shipping service.

Alexandre Dardy, CEO of Lazada Vietnam, officially responded to Huynh’s complaint, admitting that the shipping service was poor during the promotional campaign as the system had become overwhelmed with orders.

During the November 24-26 campaign, Lazada managed to sell 1.5 million products, a threefold increase on last year, according to Dardy.

The executive did, however, admit that multiple orders placed during the Black Friday shopping spree remained undelivered two weeks after the campaign, with the shipping service to blame.

Many online shoppers have moaned that they received notifications of delayed delivery from the e-commerce websites as there were “too many orders to process.”

The overloaded systems also resulted in the delivery of goods different from what some customers had ordered, according to other complaints.

Rapid growth but immature infrastructure

Most major online shopping websites utilize a third party to handle shipping and delivery, which ensures their service quality remains a headache.

A representative of Lotte Vietnam, which has recently joined the e-commerce market, said more than 80 percent of its orders are being delivered by the company’s partners, so “a certain proportion of deliveries are made behind schedule.”

Minh Bui, an online shopping expert, said the overloading of online retailers proves that Vietnam’s e-commerce infrastructure remains immature compared to the growth of the industry.

Thomas Harris, managing director of DHL eCommerce Vietnam, cited a company research as saying that most online shoppers in Vietnam are not satisfied by the shipping services of local retailers.

Sixty-six percent of online shoppers in Vietnam have demanded their goods be delivered by a trustworthy company, Harris added.

While e-commerce currently only makes up one percent of Vietnam’s total retail market, the online shopping industry is growing steadily in the Southeast Asian country.

David Anjoubault, general manager of Kantar Worldpanel Vietnam, says that the Vietnamese e-commerce market still has strong potential, even though its size is small when compared to others.

Online sales of fast-moving consumer goods (FMCG) reached 0.5 percent of the total market in Vietnam in the 12 months to March 2017, representing a significant lift of 69 percent in comparison to last year, Anjoubault said, citing the “Future of E-commerce in FMCG” report by Kantar Worldpanel, which they published on November 21.

“[This] makes Vietnam one of the countries with the highest e-commerce growth in the world,” he said.

Source: Tuoi Tre News

​Ho Chi Minh City-Vung Tau express boat to open this month

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An express boat plying between Ho Chi Minh City and the southern city of Vung Tau is expected to open later this month.

The Ho Chi Minh City Department of Transport has carried out a technical examination of the express boat route linking Ho Chi Minh City, outlying Can Gio District, and Vung Tau, a popular beach city in the southern province of Ba Ria-Vung Tau.

The waterway route has been developed by the Ho Chi Minh City-based GreenlinesDP Company.

According to Bui Xuan Cuong, director of the transport department, the express boat service will officially open to the public on December 23.

The GreenlinesDP K6 vessels are specifically designed to operate on this journey, and are equipped with four air-conditioners, a big-screen TV, a security camera system, Wi-Fi, fire alarms and life jackets.

Each boat also includes a ten-passenger capacity VIP corner, which comes with its own mini-bar.

The boats will launch from Bach Dang Wharf in District 1 before traveling to Thach An Station in Can Gio District, and then stop at Ho May in Vung Tau.

Four trips will be provided daily for the Ho Chi Minh City-Can Gio route and eight for the Ho Chi Minh City-Vung Tau journey.

The VIP corner on one boat. Photo: Tuoi Tre

Extra trips are expected be added on weekends.

Each trip will cost VND200,000 (US$9) per person. Passengers who are residents of Can Gio as well as public servants who regularly travel the route will be entitled to a 50 percent discount.

Disabled people will be allowed to travel free-of-charge.

Three types of boat with capacities of 50, 96, and 136 seats will be made available.

This is the first express boat route connecting Ho Chi Minh City, Can Gio, and Vung Tau, said Pham Cong Bang, head of the waterway management division under the transport department.

More routes will be added in the future according to demand, to promote waterway tourism, and help relieve traffic pressure on city streets.

“Given its network of rivers and canals stretching a total of 1,000 kilometers, this and similar projects make use of the potential for water transport in the southern metropolis,” Bang elaborated.

Source: Tuoi Tre News

​Vietnam among two slowest-selling automotive markets in ASEAN: report

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Vietnam and Brunei were the only two auto markets among members of the Association of Southeast Asian Nations (ASEAN) to have turnover plunge this year, according to a report by the ASEAN Automotive Federation.

Specifically, Vietnam sold 4.2 percent fewer cars as of November this year compared to the same period last year, a drop from nearly 193,000 cars to just under 185,000.

The fall was only behind Brunei, which saw a plunge of seven percent year-on-year, from over 9,400 cars to around 8,700 in 2017.

Meanwhile, the markets like Thailand, the Philippines, Indonesia and Malaysia reported growth rates of 1-1.5 percent over the same period.

Myanmar’s recent opening of its market has resulted in car sales rocketing by 80 percent between 2016 and 2017, from 2,900 to 5,300 vehicles.

Overall, the ASEAN automotive market saw a collective expansion of 5.6 percent, with growth rates forecast to remain slow in December despite the beginning of end-of-season sales.

Experts attribute dropping car sales in Vietnam to the fact that consumers are waiting for cheaper cars to become available next year as the country is set to reduce tax on imported auto parts within the ASEAN bloc to 0 percent starting January 1, 2018, which has been made official via a government decree earlier this week.

ASEAN is a political and economic organization whose current members include Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Singapore, Thailand, and Vietnam.

In 2009, its members signed the ASEAN Trade In Goods Agreement (ATIGA), which set the timeline for the gradual reduction of import tariffs among the member countries until 2018, including the lowering of taxes on imported motorized vehicles to zero by that year.

Source: Tuoi Tre News

​Vietnamese official fined over $24k for villa construction violations, late tax payment

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An official has been fined over US$24,000 for violations in the construction of his villa complex in northern Vietnam and failure to pay tax on time.

The People’s Committee in Yen Bai Province on Saturday submitted a document to the prime minister and government inspectorate to report on a decision regarding the villa complex of Pham Sy Quy, former director of the province’s Department of Natural Resources and Environment.

Quy was fined VND507 million ($22,336) for multiple offenses, including going against the building permit and carrying out some constructions without formal permission from competent agencies, Ta Van Long, vice-chairman of the Yen Bai administration, told Tuoi Tre (Youth) newspaper.

He was also required to pay an additional VND50 million ($2,202) for late tax payment, Long added.

Quy is, however, allowed to keep the status quo of his imposing residence, the vice-chairman noted.

“In order to reach the decision, the administration had consulted the Ministry of Transport and some other agencies. Based on their feedback and current regulations, the administrative fines were given appropriately,” Long elaborated.

In late October, Quy was stripped of his post as head of the provincial environment department as a punishment over his failure to fully declare his assets.

He was then transferred to the position of a deputy head of the Yen Bai People’s Council Office.

The official made headlines in June after his family was found owning a 1.3 hectare villa complex in Yen Bai City, which is the provincial capital.

The official claimed that he had borrowed about VND20 billion ($887,000) in bank loans, another sum from friends, worked side jobs, and saved since he was young in order to build the property.

According to the results of a four-month investigation by the Government Inspectorate, Quy had not declared several portions of his assets since 2014, in violation of Directive No. 33 of the Politburo.

In Vietnam, officials are required to write down a list of assets they own in their profiles.

The inspection also revealed several violations regarding the construction of the villa complex.

Alongside the penalty for Quy, the Yen Bai People’s Committee also mentioned the punishment for 14 other individuals, namely officials and public servants at the tax department and other offices in Yen Bai City, for being involved in the violations.

Tran Xuan Thuy, chairman of the Yen Bai City People’s Committee and his deputy, Nguyen Yen Hien, were previously reprimanded for allowing the wrongful construction to continue at Quy’s villa complex.

The base salary of a public servant in Vietnam now sits at VND1.3 million ($57) a month.

Allowances for duty, ranking, seniority, positions, and others will be added when a civil servant’s pay is calculated on the basis of their salary bracket, governed by the government.

Many working in the public sector say they make ends meet with such salaries.

Source: Tuoi Tre News

Hanoi gets its first McDonald’s as influx of western fast food chains continues

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The fast food industry in Vietnam has seen double-digit growth annually for the past five years.

Global burger behemoth McDonald’s opened its first branch on Saturday in the historic heart of Hanoi, a conservative city renowned for its traditional — and cheap — Vietnamese staples beloved by food-obsessed locals.

Hungry customers lined up for Big Macs and Chicken McNuggets at the Vietnamese capital’s first location overlooking the tree-lined Hoan Kiem Lake, which draws millions of tourists annually to see French-era colonial buildings and sample street-food favorites like pho noodle soup and banh mi sandwiches.

The restaurant is the first outside of the southern commercial hub Ho Chi Minh City, where 16 branches have opened since McDonald’s first came to Vietnam in 2014 to much fanfare, especially among the rapidly-growing middle class and American-obsessed youth.

The global fast food chain received a similarly warm welcome in Hanoi on Saturday, as hungry diners crammed into the two-storey eatery for a first taste of the Golden Arches.

For 84-year-old Tran Dinh Luyen, who fought against the U.S. in the Vietnam War, the restaurant was a sign of warming ties with a former enemy.

“I am happy that McDonald’s has opened a restaurant in Hanoi. It’s a very famous American brand, so it shows how far U.S.-Vietnam relations have come,” he told AFP after mowing down on a Big Mac with his daughter and granddaughter.

But not everyone agreed.

“It’s a rip-off … this fast food is for kids only, it’s not good at all,” 90-year-old Ta Xuan Huong said, espousing his love for traditional cuisine.

Some curious tourists stopped to see what all the fuss was about, perplexed that a brand ubiquitous in the West would draw so much attention.

“It’s kind of random to see McDonald’s opening… it’s an interesting cultural experience to see how important it is that the store is opening here,” American Dan Moore told AFP, after his wife remarked she might not have expected to find one of the most salient symbols of capitalism in the country.

Vietnam has seen dizzying economic growth in recent years as it has opened its doors to foreign investment — which has included an influx of western chains like Starbucks, KFC and Burger King.

Growth in the fast food sector has been buoyed by rapidly rising incomes — annual per capita income has more than doubled in the past decade to about $2,200 today — especially among under-30s, who make up half of Vietnam’s population of 93 million people.

The fast food industry in Vietnam has seen double-digit growth annually for the past five years, and the country has the highest 2017 growth in Asia-Pacific for fast food chains, according to market research firm Euromonitor International.

Though meals can cost as much as three times the local fare, customers are still showing strong appetite.

“Young people like to hang out in fast food restaurants as they are seen as a cool and nice place … and these customers also like the taste of the food,” Euromonitor analyst Samuel Huynh told AFP.

Source: AFP

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